Face ID is not working after replacing my iPhone's display
faceid not functioning because of display replacement
[Re-Titled by Moderator]
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The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
faceid not functioning because of display replacement
[Re-Titled by Moderator]
It won't work ever again, if you had your iPhone screen replaced by anyone other than Apple or an actual Apple Authorized Service Provider. Did you have your screen replaced by someone else?
If you had it replaced by Apple or an actual AASP, take it back to them. But if anyone else did it, they don't have access to authentic Apple screens, so there's nothing they can do to restore FaceID and Apple won't touch an iPhone which has been tampered with by anyone else.
Face ID is not working after replacing my iPhone's display