Find my location not working

My find my app isn’t working even though I have it turned on. I can’t edit the app it is shaded grey. How do I fix this I have already tried to reset the location, I reset my phone and also deleted the app and reinstalled it.

Posted on Nov 29, 2023 8:33 PM

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Nov 29, 2023 8:48 PM in response to Misoneedshelp

Misoneedshelp Said:

"Find my location not working: My find my app isn’t working even though I have it turned on. I can’t edit the app it is shaded grey. How do I fix this I have already tried to reset the location, I reset my phone and also deleted the app and reinstalled it."

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Thank you for the screenshot.


If Find My is Greyed-Out:


A. Be Certain Find My is Set Up Correctly:

1. Set Up: Set up Find My On your iPhone, iPad, iPod touch, or Mac - Apple Support

2. Add: How to Turn On Find My for your iPhone, iPad, or iPod touch - Apple Support

3. Use: Locate a device in Find My on iPhone - Apple Support


B. Created Restrictions:

If you were to disallow access, then create see if you created restriction on Share My Location.Perform the following...

  1. Go here: Use Parental Controls on your Child's iPhone, iPad, and iPod touch - Apple Support
  2. Scroll to: Allow changes to privacy settings
  3. As it Reads: "Share My Location: Lock the settings for location sharing in Messages and Find My Friends"


C. Location Restrictions:

Note that Fine My is not a service available in all countries/regions.

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Find my location not working

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