Two-factor authentication
I have 2-factor authentication enabled, trying to add some tickets to my "wallet." Keep getting this message: the Apple ID "my/email/address" does not support two-factor authentication.
iPhone 12 mini, iOS 17
I suggest you contact Apple:
Refer to this document for ways to contact Apple ➞ Choose your country or region - Official Apple Support
Select your country (also look for "other" regions), then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.
or:
Contact Apple for support and service by telephone ➞ Contact Apple for support and service - Apple Support