Move ring changes

I hit a move goal over 700 today and a few hours go by and it drops to 500. This also is happening with my friends I follow. They can see my move goal is still in the 700's but on my watch and phone they both show it now around 500. This has only started since I updated the software. I have updated both my phone and watch and have powered them down and rebooted. Same issue.

Posted on Nov 30, 2023 4:28 PM

Similar questions

Move Goal Discrepancies Every so often there is a difference of up to 3 days between the move goal I’ve hit that’s shown on the Apple Watch and the iPhone. It shows 864 days out of 1000 on my watch but 861 days out of 1000 on my iPhone. Both devices are up to date.
178 1
May challenge move streak not updating My May challenge is to log a 17 day move streak- I’ve closed all of my rings daily this month but it’s still showing me that my current streak is zero days. I’ve tried turning my watch and phone on and off and both are running the most recently updated iOS, watchOS… Any suggestions on how can this can be fixed?
1188 1
Fitness Data Not Tracking; Greyed-out Rings I have 2 series 9 Apple Watches, and the fitness tracking only works intermittently. I thought the issue was because I was using two watches (even though I have done this for years), so I deleted one from my phone two weeks ago, but the issue persists. The fitness rings are greyed out, and it will not track my heart rate or steps. I have done all of the following on both devices: cleaned and tightened my watch. used different straps restarted both devices (multiple times) unpaired and repaired watches (several times) recalibrated my fitness data When I unpair and repair it will fix the issue, but only temporarily. Sometimes it works, and other times it refuses to track anything. I am in some fitness challenges and also track workouts for Weight Watchers, so this is incredibly frustrating. Because this issue has persisted with two watches, I feel like it isn’t an issue with my watch, but with the app or my phone.
530 5

There are no replies.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Move ring changes

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up