Activation Lock

I don’t remember my iCloud or password to my iPhone and I need to open it becuz I have important photos on there

Earlier iPhone models

Posted on Nov 30, 2023 8:36 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 30, 2023 9:47 PM

gemini128 wrote:

I don’t remember my iCloud or password to my iPhone and I need to open it becuz I have important photos on there


For recovering access to your own Apple ID, if you are the holder of the Apple ID associated with the Activation Lock:

If you forgot your Apple ID password - Apple Support

If you forgot your Apple ID - Apple Support

Apple’s I Forgot Service

How to use account recovery when you can’t reset your Apple ID password - Apple Support

Contact Apple for help with Apple ID account security - Apple Support

3 replies
Question marked as Top-ranking reply

Nov 30, 2023 9:47 PM in response to gemini128

gemini128 wrote:

I don’t remember my iCloud or password to my iPhone and I need to open it becuz I have important photos on there


For recovering access to your own Apple ID, if you are the holder of the Apple ID associated with the Activation Lock:

If you forgot your Apple ID password - Apple Support

If you forgot your Apple ID - Apple Support

Apple’s I Forgot Service

How to use account recovery when you can’t reset your Apple ID password - Apple Support

Contact Apple for help with Apple ID account security - Apple Support

Nov 30, 2023 9:45 PM in response to gemini128

gemini128 Said:

"Activation Lock: I don’t remember my iCloud or password to my iPhone and I need to open it becuz I have important photos on there"

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Get the Correct Apple ID:

Have you always had one Apple ID? If so, and you have since changed the eMail address, see if you can get the Apple ID eMail changed to what it should be, by contact Apple Support.


Contact Apple Support:

Ask the Apple Rep to modify it over the phone. If permitted to do so, then inform to modify the assigned the correct eMail address to your Apple Account, to what it should be. Important: Perform a Trial & Error login session with the Apple Rep prior to ending the phone call.

Contact ApleSupport. 

  • Contact Us - Choose Locations
  • Proceed from there as Necessary
  • Why the Wait: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)

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