it says I have an active subscription on “Apple Cash” even tho I’ve never used it in my life I’m just trying to use my apple balance as in iTunes gift card to purchase In game items, won’t let me not even letting me download free apps, help please

So I’m trying to buy CapCut premium it says payment declined I search up a video, it saya because I need to remove a specific card before I can use my balance i did and tried to remove Apple Cash but it didn’t it says I have an active subscription, I assumed it was a free trial of an app waited for it to be over with for like 2 weeks but then, it still didn’t let me remove it I checked all my subscriptions it shows I have no ACTIVE subscription and that’s where I’m at now

iPhone XR, iOS 17

Posted on Dec 1, 2023 6:04 AM

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Question marked as Top-ranking reply

Posted on Dec 1, 2023 6:22 AM

Apple account Balance is used automatically before any other payment method.


Apple Cash, is not a subscription, it is a digital debit card offered by Apple, you will always have it because its generally turned on by default, but you don't need to use it, and your account balance should be used before it.


Verify you don't have any other payment method besides those 2 added to your account by following the steps in support document linked below.

click here ➜ If you need to change or update your Apple ID payment method - Apple Support


Also make sure you have enough money in your account to cover the purchase plus any applicable taxes.

If the price is $9.99 and you have $10 in your Apple account balance, it won;t be enough for the purchase unless you live in a place that does not charge any sales taxes.

2 replies
Question marked as Top-ranking reply

Dec 1, 2023 6:22 AM in response to wilder49

Apple account Balance is used automatically before any other payment method.


Apple Cash, is not a subscription, it is a digital debit card offered by Apple, you will always have it because its generally turned on by default, but you don't need to use it, and your account balance should be used before it.


Verify you don't have any other payment method besides those 2 added to your account by following the steps in support document linked below.

click here ➜ If you need to change or update your Apple ID payment method - Apple Support


Also make sure you have enough money in your account to cover the purchase plus any applicable taxes.

If the price is $9.99 and you have $10 in your Apple account balance, it won;t be enough for the purchase unless you live in a place that does not charge any sales taxes.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

it says I have an active subscription on “Apple Cash” even tho I’ve never used it in my life I’m just trying to use my apple balance as in iTunes gift card to purchase In game items, won’t let me not even letting me download free apps, help please

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