My iPhone 13 doesn’t have the option to add eSIM?
My iPhone 13 doesn’t have the add esim and it’s Japan , can any change be made to that ?
[Re-Titled by Moderator]
iPhone 13, iOS 17
My iPhone 13 doesn’t have the add esim and it’s Japan , can any change be made to that ?
[Re-Titled by Moderator]
iPhone 13, iOS 17
What is the model number under Settings ➜ General ➜ About ➜ Model.
Provide both or at least the longer one that does not start with an A.
That is a Japanese model. and should offer the option to add en eSim in Settings ➜ Cellular / Mobile.
Can you provide a screen shot of that page in the Settings App?
Very strange.
Your carrier may be blocking it somehow
Do you see a secondary IMEI number in Settings ➜ General ➜ About?
Do you have a corporate account or is the iPhone managed by your employer? They can remove the eSim option via a corporate MDM profile.
If neither of the above applies, then there may be an issue with the iOS software and you may need to restore the iPhone to factory settings and set it up again and see if the option is available.
A2631
MLNM3J/A
Maybe I should try formatting my device
It is the last remaining option before having to set up an appointment at a genius bar to have it checked out.
I’m still waiting on my feedback
This a user to user forum; not Apple directly.
Please be patient.
It’s not there tho
My iPhone 13 doesn’t have the option to add eSIM?