My iPhone 13 doesn’t have the option to add eSIM?

My iPhone 13 doesn’t have the add esim and it’s Japan , can any change be made to that ?


[Re-Titled by Moderator]

iPhone 13, iOS 17

Posted on Dec 1, 2023 11:32 AM

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Question marked as Top-ranking reply

Posted on Dec 27, 2023 2:20 AM

10 replies

Dec 27, 2023 5:55 AM in response to Antonio_warith

Very strange.


Your carrier may be blocking it somehow


Do you see a secondary IMEI number in Settings ➜ General ➜ About?


Do you have a corporate account or is the iPhone managed by your employer? They can remove the eSim option via a corporate MDM profile.


If neither of the above applies, then there may be an issue with the iOS software and you may need to restore the iPhone to factory settings and set it up again and see if the option is available.

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My iPhone 13 doesn’t have the option to add eSIM?

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