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iPhone randomly reboots after updating to iOS 17.1.1

(Post tag says iPhone 6. This is incorrect. It’s my iPhone 13 Pro)


I can’t recreate the problem. It just randomly reboots. Doesn’t matter it I factory reset it and not install my apps, doesn’t matter if I actively use it or not and it doesn’t matter if it’s charging or not. iPhone 13 Pro keeps rebooting after the update. I naively hoped the security update (17.1.2) would change this, but obviously it didn’t.


Apple Support basically told me ’it’s a software issue or a hardware issue’ and since the 1 year warranty has passed noone’s really eager to troubleshoot it without me having to throw money around.


My most recent panic log says this:

"bug_type":"210","timestamp":"2023-12-02 08:46:37.00 +0100","os_version":"iPhone OS 17.1.2 (21B101)","roots_installed":0,"incident_id":"6C3CA735-F214-4659-B001-BC45CBF8D5F9"}

{

"build" : "iPhone OS 17.1.2 (21B101)",

"product" : "iPhone14,2",

"socId" : "8110",

"socRevision" : "11",

"incident" : "6C3CA735-F214-4659-B001-BC45CBF8D5F9",

"crashReporterKey" : "c16dc5a45520116b8e1b1619cea84fda2a5134c5",

"kernel" : "Darwin Kernel Version 23.1.0: Tue Oct 10 02:21:15 PDT 2023; root:xnu-10002.42.9~2\/RELEASE_ARM64_T8110",

"date" : "2023-12-02 08:46:37.71 +0100",

"panicString" : "Attempting to forcibly halt cpu 0\ncpu 0 failed to halt with error -5: halt not supported for this configuration\nAttempting to forcibly halt cpu 1\ncpu 1 failed to halt with error -5: halt not supported for this configuration\nAttempting to forcibly halt cpu 5\ncpu 5 failed to halt with error -5: halt not supported for this configuration\nDebugger synchronization timed out; waited 240000 nanoseconds\npanic(cpu 2 caller 0xfffffff064d0a48c): WDT timeout: CPU 0 failed to respond\nDebugger message: panic\nMemory ID: 0x6\nOS release type: User\nOS version: 21B101\nKernel version: Darwin Kernel Version 23.1.0: Tue Oct 10 02:21:15 PDT 2023



See attached image for a look at my screen when it crashes/reboots.


Anyone has any ideas?

iPhone 6

Posted on Dec 2, 2023 12:17 AM

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2 replies

Dec 2, 2023 12:23 AM in response to Israelen

Here are some common solutions you can attempt:


  1. Follow the Apple article to resolve the issue --> If your iPhone, iPad, or iPod touch won't turn on or is frozen ...
  2. If not resolved; please follow the steps in the following link for support with this issue: If your iOS device restarts or displays the Apple logo or a spinning gear unexpectedly
  3. Sometimes, a simple restart can resolve temporary software glitches. Turn off your iPhone, wait for a few seconds, and then turn it back on.
    1. Restart the device. That's it.
    2. Still not solved --> Force restart iPhone - Apple Support
  4. Make sure you have the latest updates installed. Update using iTunes/Finder —> Update your iPhone, iPad, or iPod touch - Apple Support (IN)
  5. You still see a black screen after charging, force restarting, following the steps in this article.
    1. You see a black screen, but you can hear alerts, sounds, and vibrations.
    2. The screen remains black, but the device chirps when you unmute it and connect it to power.
    3. Your screen is on, but it doesn't respond when you tap, slide, or try other gestures. 
    4. You can't force your device to restart because a button is broken or stuck.
    5. Your device is stuck on the Apple logo, displays a solid color, or isn't recognized in iTunes.
    6. Contact Apple Support to set up service if you have any of the above issues:
  6. Please follow the steps in the following Apple Video for support with this issue:



If none of the above steps resolve the issue, it is recommended to reach out to Apple Support or visit an authorized service center for further assistance. They can provide specific guidance based on your device model and iOS version.



Dec 2, 2023 12:35 AM in response to Israelen

It just happened yet again:


"bug_type":"210","timestamp":"2023-12-02 09:33:23.00 +0100","os_version":"iPhone OS 17.1.2 (21B101)","roots_installed":0,"incident_id":"8B98B24B-1C37-4556-B018-7265896E212F"}

{

"build" : "iPhone OS 17.1.2 (21B101)",

"product" : "iPhone14,2",

"socId" : "8110",

"socRevision" : "11",

"incident" : "8B98B24B-1C37-4556-B018-7265896E212F",

"crashReporterKey" : "c16dc5a45520116b8e1b1619cea84fda2a5134c5",

"kernel" : "Darwin Kernel Version 23.1.0: Tue Oct 10 02:21:15 PDT 2023; root:xnu-10002.42.9~2\/RELEASE_ARM64_T8110",

"date" : "2023-12-02 09:33:26.75 +0100",

"panicString" : "SOCD report detected: (AP watchdog expired)",

"panicFlags" : "0x0",

"bug_type" : "210",

"foregroundAppHash" : "2201793031",

"utilizationMetricPanicRegionSizeInBytes" : "18446744073709551615",

"utilizationMetricUsedSizeInBytes" : "18446744073709551615",

"utilizationMetricPercentUsed" : "18446744073709551615",

"utilizationMetricPanicLogLengthInBytes" : "18446744073709551615",

"utilizationMetricStackshotLengthInBytes" : "18446744073709551615",

"utilizationMetricOtherLogLengthInBytes" : "18446744073709551615",

"repairStatus" : "1",

iPhone randomly reboots after updating to iOS 17.1.1

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