I need to update my Mac to 11.0 or higher and it saying that I can't. I have a macOS Catalina with 10.15.7 and I need 11.0 or higher to run my phone system for work.
[Re-Titled by Moderator]
Earlier Mac models
What year model is your iMac?
see > Identify your iMac model - Apple Support
The 2012 and 2013 iMac's can only run up to macOS 10.15 Catalina.
A 2014 iMac is required to run macOS 11 Big Sur.
A 2015 iMac is required to run macOS 12 Monterey.
A 2017 iMac is required to run macOS 13 Ventura.
A 2019 iMac is required to run macOS 14 Sonoma.
What year model is your iMac?
see > Identify your iMac model - Apple Support
The 2012 and 2013 iMac's can only run up to macOS 10.15 Catalina.
A 2014 iMac is required to run macOS 11 Big Sur.
A 2015 iMac is required to run macOS 12 Monterey.
A 2017 iMac is required to run macOS 13 Ventura.
A 2019 iMac is required to run macOS 14 Sonoma.
It could be that your Mac cannot update further then Catalina because it is too old
Go to apple logo in menu bar>about this Mac and see your Macs name and model number there.
See this list to see what devices can run macOS 11
macOS Big Sur is compatible with these computers - Apple Support
If your computer is not listed on this list, it is too old to run macOS 11 I am afraid
Based on the processor of your Mac, you either have a Late 2012 or 2013, and regrettably, neither model can be upgraded to run any version of macOS newer than Catalina, including macOS Big Sur 11.
If you need Big Sur or later, you would need a newer Mac. If you're interested in looking at newer Macs, let us know, and we can help.
-Jack
When posting on a public forum such as these forums, please never ever post personal information such as:
The moderator of this forum has remove the SN information you posted.
[Edited by Moderator]
I need to update my Mac to macOS 11.0 or higher and I can't
