Apple ID on the app store different than my current one

Whenever I start my phone or try to update an app, the apple ID to sign in the app store is wrong and I cant seem to change it?This is the incorrect email.

iPhone 13, iOS 17

Posted on Dec 2, 2023 3:27 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 3, 2023 10:25 AM

An app is forever tied to the Apple ID that acquired it -

An App Store app is forever tied to the Apple ID used to acquire it (paid or free). The Apple ID is encoded into the licensed copy that is downloaded. It is in the copy's DNA. That is the only Apple ID that can redownload or update the app. If you cannot reclaim the old Apple ID, you will need to reacquire the app with your new Apple ID. That means repurchasing paid apps.


M1 Mac mini, macOS 14.1.2;  Watch, series 7 GPS/cellular, watchOS 10.1.1; iPad Pro 2nd Gen, iPadOS 17.1.2; iPhone 12 Pro, iOS 17.1.2; TV 4th Gen, tvOS 17; HomePods, audioOS 17.1.1 and Airport Express w/ Airplay 2

1 reply
Question marked as Top-ranking reply

Dec 3, 2023 10:25 AM in response to yousuf4544

An app is forever tied to the Apple ID that acquired it -

An App Store app is forever tied to the Apple ID used to acquire it (paid or free). The Apple ID is encoded into the licensed copy that is downloaded. It is in the copy's DNA. That is the only Apple ID that can redownload or update the app. If you cannot reclaim the old Apple ID, you will need to reacquire the app with your new Apple ID. That means repurchasing paid apps.


M1 Mac mini, macOS 14.1.2;  Watch, series 7 GPS/cellular, watchOS 10.1.1; iPad Pro 2nd Gen, iPadOS 17.1.2; iPhone 12 Pro, iOS 17.1.2; TV 4th Gen, tvOS 17; HomePods, audioOS 17.1.1 and Airport Express w/ Airplay 2

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Apple ID on the app store different than my current one

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.