You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Can an iPhone 15 Pro Max be used in Venezuela?

I would like to buy an iPhone Pro Max for my cousin in the US. She will be returning to Valenzuela soon. Will phone providers there be able to use an eSim card on their network?

Posted on Dec 2, 2023 10:15 PM

Reply
2 replies

Dec 3, 2023 12:11 AM in response to UCLAtino

Hi - This largely depends on the region of your iPhone and eSIM support in Venezuela.


iPhone 15s that were sold in the US will not have a physical SIM card tray. This means that you will have to use an eSIM in order to access functionalities that require it.


For further information, visit this Apple Support page:


Find wireless carriers and worldwide service providers that offer eSIM service - Apple Support


If you have a non-US iPhone, it will always contain a SIM tray. As long as the phone is unlocked, it can utilize a nano-SIM in Venezuela.


For further information, visit this Apple Support page:


How to unlock your iPhone for use with a different carrier - Apple Support


As far as my information goes, Airalo is the only service I know providing eSIMs for use in Venezuela.


Download Airalo here:


https://apps.apple.com/us/app/airalo-esim-travel-internet/id1475911720




Dec 2, 2023 11:50 PM in response to UCLAtino

If you purchase an IPhone 15 Pro Max in the US, then that iPhone will not have a SIM card tray and will only have eSIM capability. The iPhone will work in Venezuela, however, you must find a cellular service provider, in Venezuela, that provides service with the use of an eSIM. I recommend that you get that information from your cousin first before you purchase the iPhone.


Axel F.

Can an iPhone 15 Pro Max be used in Venezuela?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.