When trying to login into my iCloud account I get a message “This email address is not available. Choose a different address.”
Using Google Chrome web browser Version 119.0.6045.199 (Official Build) (x86_64)
When trying to log in to iCloud on the browser: I enter my Apple ID email & password, both fine. Then, verify two-factor authentication with a 6-digit code. Still all good. Then, the site tells me I need to verify my email first:
"Verify your email address.
Your Apple ID email address must be verified before you can sign in. Verify the address below or choose a different address to use as your Apple ID."
My Apple ID email address (same one I used in the first login window) is pre-entered for me in the text box provided. My options are 'Cancel' or 'Continue' so obviously, I click the blue 'Continue' button. Here's where it gets interesting and, I'll just say it-- downright fun. 🙄
After clicking 'Continue', it generates the message, “This email address is not available. Choose a different address.”
Please keep in mind that I am not trying to create a new Apple ID. I am trying to log into iCloud.com with my existing (without issue since 2005) Apple ID. This email is "not available" for a new Apple ID because I am using it. But, I am simply trying to log in to the site to get online access to my items synced to iCloud.
Please help... I feel like I am taking crazy pills at this point. I have tried multiple times and the process keeps repeating itself, even after emptying the Cache, quitting, and restarting the browser.
More info... I am currently logged in on all my Apple devices with this same Apple ID, using the "not available" email. None of them are currently having any issues that I am aware of. These include:
- MacBook Air - 13-inch, Early 2015; 2.2 GHz Dual-Core Intel Core i7; macOS Monterey, Version 12.7
- this is the computer I am currently using with Chrome
- iPad - 9th Gen, (2022), iPadOS Version 16.6.1
- iPhone 14 - iOS 17.1.2
- Watch SE - WatchOS 9.6.3(20U502)
Screenshots:
Also... Checked System Status and all iCloud Systems are greenlight. One issue previously resolved:
iCloud Web Apps (iCloud.com) - Resolved Issue
11/29/2023, 11:52 PM - 11/30/2023, 12:18 AM
Some users were affected
Users may have been unable to sign in to iCloud.com.
Thanks ahead of time for ANY help ANYONE can give!!😃
[Re-Titled by Moderator]
