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I bought a Apple Watch Ultra 2 and been using it in the shower and it stopped working

I bought an Apple Watch Ultra 6 months ago and it stopped working. I only used it in the shower at least two weeks span time and it just stopped working. It won’t charge it won’t power on. I didn’t have no coverage on it so I can’t do nothing because I bought it from someone on OfferUp.

Apple Watch Ultra 2

Posted on Dec 3, 2023 5:38 PM

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Question marked as Top-ranking reply

Posted on Jan 16, 2024 8:21 AM

So an Apple Watch Ultra 2 (which the OP asked about) - cannot be used in a shower...even though it's ok to be used for scuba diving ?

14 replies

Jan 16, 2024 1:44 PM in response to trinicarpenter

trinicarpenter wrote:

So an Apple Watch Ultra 2 (which the OP asked about) - cannot be used in a shower...even though it's ok to be used for scuba diving ?

Most people do not scuba dive in vats of soap and other solvents that damage water seals. But if that is your thing, we strongly suggest you do not do it with your Apple Watch on. Other replies have giving pointers to the Apple Watch water resistance support page.

Jan 31, 2024 9:50 PM in response to dwtd

dwtd wrote:

Apple's own support page on water resistance states that an Apple Watch Ultra or later should be ok for showering.

From Apple's Support Article on the Watch's water resistance:


What should I avoid while wearing my Apple Watch?

Water resistance isn't a permanent condition and can diminish over time. Apple Watch can't be rechecked or resealed for water resistance. The following can affect the water resistance of your Apple Watch and should be avoided:

  • Dropping Apple Watch or subjecting it to other impacts
  • Exposing Apple Watch to soap or soapy water (for example, while showering or bathing)
  • Exposing Apple Watch to perfume, solvents, detergent, acids or acidic foods, insect repellent, lotions, sunscreen, oil, or hair dye
  • Exposing Apple Watch models other than Apple Watch Ultra or later to high-velocity water (for example, while water skiing)
  • Wearing Apple Watch while cliff diving or high diving
  • Wearing Apple Watch in a steam room
  • Wearing Apple Watch models other than Apple Watch Ultra or later in a sauna
  • Wearing Apple Watch Ultra or later in a sauna above 55° C (130° F)


So, as long as you don't use soap when you shower, it will be okay.


About Apple Watch water resistance - Apple Support


Jan 9, 2024 5:22 PM in response to centerklb

It’s possible that the watch had an issue before you purchased it because taking a shower with it should not have stopped it from working second thing it could’ve been a defect when it was purchased by the person you purchased it from and that’s why they sold it to you. Unfortunately there’s not much you can do, unless you find someone that’s willing to fix it for you, but that may cost you a lot of money.

Jan 10, 2024 12:59 AM in response to Floridagurlforlife

taking a shower with it should not have stopped it from working

Showering with an Watch is actually a bad idea. The chemicals in soaps, shampoos and conditioners can damage the water-resistant seals in the watch.


M1 Mac mini, macOS 14.2;  Watch, series 7 GPS/cellular, watchOS 10.2; iPad Pro 2nd Gen, iPadOS 16.7.3; iPhone 12 Pro, iOS 17.2; TV 4th Gen, tvOS 17.2; HomePods, audioOS 17.2 and Airport Express w/ Airplay 2

Jan 31, 2024 9:48 PM in response to dwtd

In the section just below the section from which you copy/pasted your quote, it also states:

if your Apple Watch comes in contact accidentally with soaps, shampoos, conditioners, lotions, perfumes, solvents, detergent, acids or acidic foods, insect repellent, sunscreen, oil, hair dye, or any substance other than water, it should be cleaned with fresh warm water and dried with a lint-free cloth. Chemicals found in these items could negatively affect water seals and acoustic membranes.

As a few of us have stated already!

About Apple Watch water resistance - Apple Support


I bought a Apple Watch Ultra 2 and been using it in the shower and it stopped working

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