Unsupported file format in notes

dleung2000 Said:

"Unsupported file format in notes: some photos and pdf files appear and some don’t .: but when I saved these files into my old phone In notes it all appeared no problem on phone . I don’t know why iCloud had a problem with not being able to show the file or image .[...]"

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Thank you for the screenshot.

View these in iCloud Photos: https://www.icloud.com/photos. If they are seen, then they are likely not being downloaded correctly. So, download these, seeing if they pop up as they should.

To add:

Secure your Info:

Having been stollen, account access is of high-concern here. So, don't stare your login info, (B.) verify your devices, and (B.)modify your credentials.:

A. Verify your Devices:

Verify that all devices are logged in to your account, by using this link: Check your Apple ID Device List to See where you're Signed in - Apple Support

then...

B. Modify your Credentials:

Having been stollen, someone lily has your credentials. So, by all means, modifying them.

• Modify: your login credentials (Using Both a New eMail and a New Password for each and all sites)
• Associate: a different method of payment to your account
• Enable: Two-Factor Authentication for Apple ID and for all other accounts that have such an applicable option

dleung2000 Said:

"Unsupported file format in notes: I was able to view these photos I saved previously on my iPhone before it got stolen . then when I bought new phone and synced notes I cannot view some of the photos or pdf files I saved on my previous phone in notes that showed ."

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Troubleshooting Filetype Errors:

Provide a screenshot of the error message. Take a Screenshot on iPhone - Apple Support