How to reset password for iCloud to activate my old iPad

I erased the old iPad once I purchased a new one. Once I set up the new iPad, I went back to activate the old one. Th activation lock appeared with me having to go into iCloud and turn it off due it had been used for located a phone. Now don’t remember the password for iCloud. Please help!


Posted on Dec 3, 2023 9:35 PM

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1 reply

Dec 3, 2023 9:49 PM in response to rahmya

rahmya Said:

"How to reset password for iCloud to activate my old iPad: I erased the old iPad once I purchased a new one. Once I set up the new iPad, I went back to activate the old one. Th activation lock appeared with me having to go into iCloud and turn it off due it had been used for located a phone. Now don’t remember the password for iCloud. Please help!"

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Change the Passcode:

Go Here: If you Forgot your Apple ID Password - Apple Support


Still having issues?...

Contact Apple Support.

Have Apple Support change it to what it should be. Ask them why these accounts still show up. If need be, perform a screensharing session with them, so they can see this firsthand, from your perspective. Apple Support is the only official way to get this to stop switching.

Apple Contact Info:

  • Contact Us - Choose Locations
  • Proceed from there, as necessary
  • Why the Wait: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)
  • IMPORTANT: Perform a Trail & Error login session, prior to ending the call.

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How to reset password for iCloud to activate my old iPad

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