the magic keyboard has 100% battery, is paired with the computer but can't write

Hello there,

the Magic Keyboard ah 100% battery, is paired with the Mac but I can't write; it seems to be working only if connected via cable (wire).

I've already tried to switch it on and off again, then disconnected with the Mac, and then re-paired but still the issue hasn't been solved.

Posted on Dec 4, 2023 7:49 AM

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Question marked as Top-ranking reply

Posted on Dec 4, 2023 10:03 AM

The following will require any USB keyboard and mouse. If you don’t have them, borrow or buy them, they are inexpensive!


1.     Connect the USB keyboard and mouse to the computer.

2.     Open System Preferences – Bluetooth

3.     Un-pair the wireless keyboard and mouse.

4.     Turn off Bluetooth

5.     Restart the computer in Safe Mode per the directions in Use safe mode on your Mac - Apple Support

6.     Restart the computer normally.

7.     Open System Preferences – Bluetooth

8.     Turn on Bluetooth

9.     Re-Pair the wireless keyboard and mouse.

10.  Unplug the USB keyboard and mouse and begin testing the wireless devices again. 


2 replies
Question marked as Top-ranking reply

Dec 4, 2023 10:03 AM in response to Persefone2023

The following will require any USB keyboard and mouse. If you don’t have them, borrow or buy them, they are inexpensive!


1.     Connect the USB keyboard and mouse to the computer.

2.     Open System Preferences – Bluetooth

3.     Un-pair the wireless keyboard and mouse.

4.     Turn off Bluetooth

5.     Restart the computer in Safe Mode per the directions in Use safe mode on your Mac - Apple Support

6.     Restart the computer normally.

7.     Open System Preferences – Bluetooth

8.     Turn on Bluetooth

9.     Re-Pair the wireless keyboard and mouse.

10.  Unplug the USB keyboard and mouse and begin testing the wireless devices again. 


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the magic keyboard has 100% battery, is paired with the computer but can't write

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