Watch Payment Fail on NYC Transit

Debit card payments via my Watch 4 recently stopped working on NYC transit (OMNY).

"Card not accepted" 'Card not recognized"

Never had a problem before & the same debit card continues to work fine using my iPhone.

Watch payments are successful elsewhere.

I reset the Watch, removed & re-activated the debit card. Still not working.


Parallel query sent to NYC OMNY

Posted on Dec 4, 2023 10:09 AM

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Question marked as Top-ranking reply

Posted on Dec 9, 2023 11:24 AM

Problem solved after speaking with OMNY rep.

Payment is accepted via Watch or Phone. Not both concurrently for reduced fare class.

A few weeks back I used my phone at the turnstile. That shut down my watch payment access.

With the help of the service rep, access restored.


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Watch Payment Fail on NYC Transit

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