Image retention/ ghosting on my iPad Air 5 one year and 2 month old

My iPad is 1 year and 2 month old and I am losing my mind because it is out of warranty and just yesterday I began experiencing image retention and ghosting that typically stays on for 15-30 min and then disappear the. Reappears again when I reopen the app. It is evident on grey or dark grey wallpaper the most!

please if anyone can advice on what to do to solve this!!

iPad Air, iPadOS 17

Posted on Dec 4, 2023 4:40 PM

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Question marked as Top-ranking reply

Posted on Dec 5, 2023 6:05 PM

This CAN happen to any iOS device, particularly so with any iPad model, at any time.

Especially problematic if you are always using your iPad, iPhond or Watch at full, 100% screen brightness, all the time.


Here's what I advise for any iOS device with screen image burn-in, “image persistance” issues,

Charge the device to 100%.

Completely power down the iPhone/IPad.

Un-pair the Watch from your iPhone. Fully power down the Watch.


DO NOT use or turn on the Apple device for 3-4 days to let the screen pixels have enough time to “de-energise”.


Five days, I feel, is ideal, but 3-4 days of powered down, non-use is, usually, sufficient enough.


If you turn on the device prematurely and screen burn-in/“image persistance” is still noticeable, you will only have to do this entire full procedure for another 3-4 days.


If this works, the screen burn-in/“image persistance” should NOT return for some time.


This has happened to me with all of my iOS devices, at one time or another, and with iPhones and iPads, I had to go the full straight 4 days to get rid of the screen burn-in.

It usually comes back anywhere between 9 months to two years, or so.

Hasnt happened on any of my devices, so far,,to date, but I keep my screen brightness on all my iOS devices around the 50%-75% range to minimise the image persistence risk.



Best of Luck to You!


2 replies
Question marked as Top-ranking reply

Dec 5, 2023 6:05 PM in response to mariette16

This CAN happen to any iOS device, particularly so with any iPad model, at any time.

Especially problematic if you are always using your iPad, iPhond or Watch at full, 100% screen brightness, all the time.


Here's what I advise for any iOS device with screen image burn-in, “image persistance” issues,

Charge the device to 100%.

Completely power down the iPhone/IPad.

Un-pair the Watch from your iPhone. Fully power down the Watch.


DO NOT use or turn on the Apple device for 3-4 days to let the screen pixels have enough time to “de-energise”.


Five days, I feel, is ideal, but 3-4 days of powered down, non-use is, usually, sufficient enough.


If you turn on the device prematurely and screen burn-in/“image persistance” is still noticeable, you will only have to do this entire full procedure for another 3-4 days.


If this works, the screen burn-in/“image persistance” should NOT return for some time.


This has happened to me with all of my iOS devices, at one time or another, and with iPhones and iPads, I had to go the full straight 4 days to get rid of the screen burn-in.

It usually comes back anywhere between 9 months to two years, or so.

Hasnt happened on any of my devices, so far,,to date, but I keep my screen brightness on all my iOS devices around the 50%-75% range to minimise the image persistence risk.



Best of Luck to You!


Dec 5, 2023 5:53 AM in response to mariette16

Image retention is not generally an issue with modern LCD screens. You might be best advised to seek assistance directly from Apple Support. You can contact the Support Team using the Support link at top-right or bottom-left of this page.


Alternatively, you can initiate and manage your support cases from Apple devices using the excellent Apple Support App. If not already installed, the App can be downloaded from the App Store:

https://apps.apple.com/app/apple-support/id1130498044


You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad:

Genius Bar Reservation and Apple Support Options - Apple


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Image retention/ ghosting on my iPad Air 5 one year and 2 month old

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