iPad touch screen locked

My iPad was working fine. Ate dinner came back and now it won’t let me use passcode to get in. The 3 and the 6 are blackish colour and the rest are blue. Tried to turn off and won’t accept my finger swipe to power off

iPad Air 2, iOS 10

Posted on Dec 4, 2023 8:09 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 5, 2023 4:01 AM

Begin with a forced-restart of your iPad - as this will often clear an isolated software issue:


Force restart iPad (models with Face ID or with Touch ID in the top button)

If your iPad doesn’t have the Home button, do the following:

  1. Press and quickly release the volume button nearest to the top button.
  2. Press and quickly release the volume button farthest from the top button.
  3. Press and hold the top button.
  4. When the Apple logo appears, release the top button.




Force restart iPad (models with the Home button)

Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.


3 replies
Question marked as Top-ranking reply

Dec 5, 2023 4:01 AM in response to Mooneripad

Begin with a forced-restart of your iPad - as this will often clear an isolated software issue:


Force restart iPad (models with Face ID or with Touch ID in the top button)

If your iPad doesn’t have the Home button, do the following:

  1. Press and quickly release the volume button nearest to the top button.
  2. Press and quickly release the volume button farthest from the top button.
  3. Press and hold the top button.
  4. When the Apple logo appears, release the top button.




Force restart iPad (models with the Home button)

Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.


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iPad touch screen locked

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