I changed my screen and my Face ID is not working

I changed my screen and my Face ID is not working

Posted on Dec 5, 2023 2:56 AM

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2 replies

Dec 5, 2023 8:55 AM in response to sumea160

Do you see a genuine parts error message?


A message about a non-genuine part is discussed in this support document: iPhone parts and service history - Apple Support

An Unknown Part message appears if the part installation is incomplete or if the part:

- Was replaced with a nongenuine part (e.g., you had it repaired with a third party service that did not use an Apple component)

- Was already used or installed in another iPhone

- Isn't functioning as expected


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I changed my screen and my Face ID is not working

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