Can’t add payment method every time add,it says failed

They want me to update and I put the expiration date and cvv ,did it and it said failed.

iPhone 14 Plus, iOS 17

Posted on Dec 5, 2023 5:04 AM

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Question marked as Top-ranking reply

Posted on Dec 5, 2023 8:49 AM

Are you sure it is an accepted kind of payment? To see the payment methods that you can use with your Apple ID [account], click here --> Payment methods that you can use with your Apple ID - Apple Support

Note that these are ones that are accepted, but specific kinds (e.g., credit or debit cards) might be required in particular circumstances.


Refer to this page for Apple Support features ➞ Contact - Official Apple Support

If the presented options do not resolve your issue, keep experimenting with any series of selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


This page has telephone numbers for contacting Apple for support and service ➞ Contact Apple for support and service - Apple Support


1 reply
Question marked as Top-ranking reply

Dec 5, 2023 8:49 AM in response to Ricafacey

Are you sure it is an accepted kind of payment? To see the payment methods that you can use with your Apple ID [account], click here --> Payment methods that you can use with your Apple ID - Apple Support

Note that these are ones that are accepted, but specific kinds (e.g., credit or debit cards) might be required in particular circumstances.


Refer to this page for Apple Support features ➞ Contact - Official Apple Support

If the presented options do not resolve your issue, keep experimenting with any series of selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


This page has telephone numbers for contacting Apple for support and service ➞ Contact Apple for support and service - Apple Support


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Can’t add payment method every time add,it says failed

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