‘Revised’ trade in value on 1 year+ old MacBook Air

Since you've said you were honest about the condition of your trade-in, and you received an estimated $130 trade-in value, only to see it revised to $0.00, then I'd recommend refusing the revised trade-in value and have it shipped back to you. Then bring it in to your local Apple Store and explain what happened to them...they can offer an Apple gift card for the original estimated trade-in value if they agree it should have been worth $130.

I had something similar happen earlier this year when I traded in my 2016 MacBook Pro. There was absolutely nothing wrong with it...no scratches...no screen damage...perfect condition. I was offered $180 trade-in value online and accepted it. However, when I got the revised trade-in value when Apple's partner that handles this for them received my old MacBook Pro, it was for $0.00 (they claimed there was screen damage and it didn't power up). I refused the trade in and, when it was shipped back to me, I brought it in to the Apple Store and explained what happened. The tech that examined it said they rarely see 7 year old Macs in the pristine condition mine was in.They offered me an Apple gift card, as the trade-in transaction was already closed.

This might work for you, too. (Although I'd be surprised if it was actually worth $130 with a non-functioning screen).

Excerpted from Apple Trade In - Apple:

"Answer a few questions accurately, and once we receive the device within the specified time frame and verify its condition, you’ll most likely receive the full amount of the estimated refund."

If you followed those instructions, then you would have been asked:

"And when it’s turned on, do you see either the desktop, setup screen, or Disk utility?"

And you answered... yes?

SteveFil wrote:

After less than 15 months, the display failed on the MacBook Air M2/mid-2022

Its trade-in value is zero.