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The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
I have 3 folders continaing m4a files, downloaded and imported one folder with no problem. When I attempt to import the other 2 into the Music app, nothing happens. I don't see any difference between the folders, so don't see why this will not.
— Richard
Hi Richard,
There may be an issue with the files that don't import, e.g. some minor inconsistency in the file format that other players ignore but that causes Music to reject the files. Music doesn't throw a warning when this happens. To double check place copies of the files in question into the Automatically Add to Music folder inside your media folder. The tracks will either be added to the library and moved to an appropriate location, or moved to a Not Added subfolder. If they end up there you will know for sure that Music is rejecting them, albeit not why.
tt2
Hi Richard,
There may be an issue with the files that don't import, e.g. some minor inconsistency in the file format that other players ignore but that causes Music to reject the files. Music doesn't throw a warning when this happens. To double check place copies of the files in question into the Automatically Add to Music folder inside your media folder. The tracks will either be added to the library and moved to an appropriate location, or moved to a Not Added subfolder. If they end up there you will know for sure that Music is rejecting them, albeit not why.
tt2
Richard Pitcairn wrote:
Thanks. Where do I find Automatically Add to Music folder inside your media folder? I have looked but no luck.
Music > Settings > Files should indicate the location of your media folder. Automatically Add to Music should exist inside it.
tt2
Thanks. Where do I find Automatically Add to Music folder inside your media folder? I have looked but no luck.
Found it. Many thanks.
You're welcome. 🙂
tt2
Why can't I import audio into Music app?
