AirPods not connecting

Hi! I have 3rd generation AirPods, the right airbud stopped connecting to either iPhone or macbook so I restarted the AirPods and now neither work. As in the AirPods are no longer discoverable on bluetooth. How can I fix this??

AirPods (3rd generation)

Posted on Dec 5, 2023 7:13 PM

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Question marked as Top-ranking reply

Posted on Dec 6, 2023 4:28 AM

Try and reset them:


Return AirPods to factory settings

If your AirPods aren’t working correctly after you restart them, you can return them to their factory settings. 

Do one of the following:

  • AirPods (all generations) or AirPods Pro (all generations): Put the AirPods in their case, close the lid, then wait 30 seconds. Open the lid, then press and hold the setup button on the back of the case for about 15 seconds, until the status light flashes amber, then white.
  • AirPods Max: On the right headphone, press and hold the Digital Crown and the noise control button at the same time until the status light next to the charging port changes from flashing amber to flashing white (around 15 seconds).


See if you can pair them after this procedure

2 replies
Question marked as Top-ranking reply

Dec 6, 2023 4:28 AM in response to Tweetybird235

Try and reset them:


Return AirPods to factory settings

If your AirPods aren’t working correctly after you restart them, you can return them to their factory settings. 

Do one of the following:

  • AirPods (all generations) or AirPods Pro (all generations): Put the AirPods in their case, close the lid, then wait 30 seconds. Open the lid, then press and hold the setup button on the back of the case for about 15 seconds, until the status light flashes amber, then white.
  • AirPods Max: On the right headphone, press and hold the Digital Crown and the noise control button at the same time until the status light next to the charging port changes from flashing amber to flashing white (around 15 seconds).


See if you can pair them after this procedure

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AirPods not connecting

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