Unable to activate UPI Payments on Google Pay, PhonePe on new iPhone 15 pro

I am unable to do UPI payments using Google pay or PhonePe on my new iPhone 15 Pro, which has eSIM I called the Google pay customer care and they said it is because the new 15 Pro does not support SMS verification required to verify your mobile number on the UPI system of Google pay. Kindly let me know when this problem will get sorted out.

iPhone 15 Pro, iOS 17

Posted on Dec 6, 2023 12:42 AM

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Question marked as Best reply

Posted on Apr 19, 2024 10:45 PM

i m Not able to Activate google pay in my I phone 15 pro max using eSIM. Error comes Couldn’t Register. After 3 SMS sent error come sms max limit Try after 24 Hr.


[Edited by Moderator]

43 replies

Jun 2, 2024 4:07 AM in response to Ramanpreetd

Due to issues with the SBI server and Google, you need to change your UPI ID from @oksbi to another bank, such as @okicici or @okaxis, on Google Pay. Follow these steps:


1. Opt Out of @oksbi:

• Opt out of using the @oksbi UPI ID.

2. Register on an Android Device:

• Log in to your Google Pay account on any Android device.

3. Change UPI ID:

• Go to your profile settings and change your UPI ID from @oksbi to another option such as @okicici or @okaxis.

4. Sign Out from Android Device:

• After updating your UPI ID, sign out of Google Pay on that Android device.

5. Verify Bank on Google Pay:

• Open Google Pay and try verifying your bank account again.

6. Optional: Use a Different Gmail Account:

• Consider using a different Gmail account when changing your UPI ID on the Android device. This helped me resolve my issue.


By following these steps, you should be able to update your UPI ID and verify your bank on Google Pay successfully.

Apr 21, 2024 2:28 AM in response to MeHigher

Had the same issue. Had a talk with google customer care. Mine didnt work because i had Truecaller app downloaded. After i deleted it i was able to register. So if u have installed any third party app in ur iphone make sure u delete it first before you activate your gpay account. You can install the app again after verification.

May 4, 2024 10:11 PM in response to Mani_india

I am facing the same problem. When I contacted gpay help through Chat, been advised to remove all autopay ("mandates" they call) and re-try. I couldn't verify it as Netflix autopay is still sticking around despite I cancelled my subscription which is expiring on 22/May/2024 after which I can try.


When we upgrade the iPhone, only GMail and GPay have such problems. Even yahoo mail, outlook working seamlessly on the new device without having us to sign-in. If Google doesn't make interoperability smooth, at least it should remove the autopays and ask iPhone/GPay users to create the mandates again.

May 15, 2024 10:20 PM in response to MeHigher

I found a work around solution for the issue and gpay is working fine


I talked with Apple , GPay and ICICI Bank team and came to the solution


First change you UPI ID to ICICI Bank server I.e.

From UPIID@OKSBI to UPIID@ICICI (Change this in your net banking)


Then add new bank account via GPAY (If you have no SMS left wait for 24 hrs)…

Add your ICICI bank account again in GPay and it will show your new UPIID@ICICI

This will work flawless


Cheers

Jun 2, 2024 4:09 AM in response to poonam160

Due to issues with the SBI server and Google, you need to change your UPI ID from @oksbi to another bank, such as @okicici or @okaxis, on Google Pay. Follow these steps:


1. Opt Out of @oksbi:

• Opt out of using the @oksbi UPI ID.

2. Register on an Android Device:

• Log in to your Google Pay account on any Android device.

3. Change UPI ID:

• Go to your profile settings and change your UPI ID from @oksbi to another option such as @okicici or @okaxis.

4. Sign Out from Android Device:

• After updating your UPI ID, sign out of Google Pay on that Android device.

5. Verify Bank on Google Pay:

• Open Google Pay and try verifying your bank account again.

6. Optional: Use a Different Gmail Account:

• Consider using a different Gmail account when changing your UPI ID on the Android device. This helped me resolve my issue.


By following these steps, you should be able to update your UPI ID and verify your bank on Google Pay successfully.

Unable to activate UPI Payments on Google Pay, PhonePe on new iPhone 15 pro

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