Refund Denied

Hello Apple . I want to ask help from you cause my request for refund was beed denied . Its regarding my purchases on yaychat app . After i did recharge my money on there app they kick me out from the system and block my account . and actually that app is a fraud and a scam ! they hire cat fishers from the philippines and pretend to be base in US. they stole identity from famous celebrity in the philippines . please help me back my money thank you

iPhone 11, iOS 15

Posted on Dec 6, 2023 7:26 AM

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Question marked as Top-ranking reply

Posted on Dec 6, 2023 7:48 AM

  1. This is a user to user forum, you are not addressing Apple here. We cannot grant refunds here, nor override Apple's decisions regarding them.
  2. Apple is not obligated to grant a refund every time. It is entirely at their discretion.
  3. To request a refund for an app you purchases from the App Store click here ➜ Request a refund for apps or content that you bought from Apple - Apple Support


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Question marked as Top-ranking reply

Dec 6, 2023 7:48 AM in response to Snowwhite1111

  1. This is a user to user forum, you are not addressing Apple here. We cannot grant refunds here, nor override Apple's decisions regarding them.
  2. Apple is not obligated to grant a refund every time. It is entirely at their discretion.
  3. To request a refund for an app you purchases from the App Store click here ➜ Request a refund for apps or content that you bought from Apple - Apple Support


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Refund Denied

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