How to use a gift card in Wallet?

My wife has an Amazon gift card in her iPhone's Wallet. Actually it looks like the same gift card for $15 duplicated so we see it twice. She opened Safari on her Mac to buy stuff. We tried to copy the claim code to where Amazon wants a gift card, but it wouldn't fit. (I couldn't figure out how to cut and paste it, if Wallet was on her iPad, we could).


So she has either $15 or $30 in her iPhone's Wallet. How can she spend it?

iMac 24″, macOS 14.1

Posted on Dec 6, 2023 11:32 AM

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Posted on Jan 4, 2024 10:40 AM

Hi there! I was having the same issue, although my amazon gift card was only $5 and it wasn't duplicated but i also got the gift card from a survey and had added it to my apple wallet without redeeming it on amazon first. The long code that was under the 'Gift Card Claim Code:' when i double clicked the power button was not right and wouldn't work.


How i was able to redeem my gift card on the Amazon app (will most likely work on the website as well) was i luckily still had the email from when i finished the survey and got my gift card so i looked it up in my email (i just searched Amazon and it popped up) and i got the actual code by clicking the 'View Gift Card' button and following the link to the website.

I know i'm about a month late but I hope this helps!

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Question marked as Top-ranking reply

Jan 4, 2024 10:40 AM in response to howardfromlafayette

Hi there! I was having the same issue, although my amazon gift card was only $5 and it wasn't duplicated but i also got the gift card from a survey and had added it to my apple wallet without redeeming it on amazon first. The long code that was under the 'Gift Card Claim Code:' when i double clicked the power button was not right and wouldn't work.


How i was able to redeem my gift card on the Amazon app (will most likely work on the website as well) was i luckily still had the email from when i finished the survey and got my gift card so i looked it up in my email (i just searched Amazon and it popped up) and i got the actual code by clicking the 'View Gift Card' button and following the link to the website.

I know i'm about a month late but I hope this helps!

Dec 6, 2023 12:31 PM in response to howardfromlafayette

Is it an actual gift card, or a prepaid debit card?


An actual gift card would not be usable from the Wallet App. Amazon does not support Apple Pay, and there would be no way to select it to pay, and its unlikely to be able to be used through Apple pay in other stores or websites.

But you can always try, double click the iPhone' sleep / wake button, tap the card that appears and see if you can select the Amazon card as an option for Apple Pay.

click here ➜ Make purchases using Apple Pay - Apple Support


If its a prepaid debit card, you may be able to use it on websites and stores that support Apple Pay.

To use it on Amazon.com, you would probably need to add it to your wife's amazon account as a regular payment method, rather than a gift card.

click here ➜ https://www.amazon.com/gp/help/customer/display.html?nodeId=GNQFBWDZJN838JZF



For more info, you will probably need to contact Amazon support directly.

Dec 6, 2023 1:10 PM in response to Phil0124

She got it for doing surveys. It has a picture of an Amazon card, and a "GIFT CARD CLAIM CODE:".


I tried double-clicking the iPhone's sleep/wake button and was able to select it. So I guess I can buy $15 items with it at a store. A while ago I tried to use Apple Pay on Amazon and determined that Amazon didn't support Apple Pay, so I infer that this Amazon gift card will have to be used for something other than Amazon. (unless I go to a brick and mortar Amazon store).


I suspect I will have to go to a site and start to buy something to see if that site supports Apple Pay, and then see if my card is visible.

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How to use a gift card in Wallet?

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