I didn't get a return box on my iPhone's trade in kit

My new iPhone 15Pro has been delivered, but Apple did not send a return box? Am I OK to activate new phone before returning the old for trade-in?


[Re-Titled by Moderator]

iPhone 13 Pro, iOS 17

Posted on Dec 6, 2023 11:31 AM

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1 reply

Dec 6, 2023 11:56 AM in response to JoanZone42

When I traded, the return box arrived 2 or 3 days after my new device. It was shipped from a different location and by a different shipping method than the new device.


Definitely activate the new device before sending in the old device.

Also, you can use the old device to set up the new one -- see: Transfer data from your previous iOS or iPadOS device to your new iPhone or iPad - Apple Support


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I didn't get a return box on my iPhone's trade in kit

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