Log into old I cloud

I have the password and username to my old I cloud account but I no longer have the number or any access to the number I’m able to log into my iCloud with email and password but that’s it I can’t use any other features without first verifying the number that I no longer have access to


iPhone 14 Pro Max, iOS 17

Posted on Dec 6, 2023 12:28 PM

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Question marked as Top-ranking reply

Posted on Dec 6, 2023 12:41 PM

Hello,


What you are seeing is discussed in this Apple article: Get a verification code and sign in with two-factor authentication - Apple Support

With two-factor authentication you may need to verify your identity using a trusted device generating a verification code when trying to conduct certain activities. If you use iOS 11.3 or later on your iPhone, you might not need to enter a verification code. In some cases, your trusted phone number can be automatically verified in the background on your iPhone. Enter the telephone number as requested by the hint.


The article also describes other ways to verify with a trusted device or an Account Recovery Contact.


If you find you can’t sign in, reset your password, or receive verification codes, you can request account recovery ( How to use account recovery when you can’t reset your Apple ID password - Apple Support ) to regain access to your account. Account recovery might take a few days or longer, depending on the specific account information you can provide to verify your identity.


1 reply
Question marked as Top-ranking reply

Dec 6, 2023 12:41 PM in response to Shameka_

Hello,


What you are seeing is discussed in this Apple article: Get a verification code and sign in with two-factor authentication - Apple Support

With two-factor authentication you may need to verify your identity using a trusted device generating a verification code when trying to conduct certain activities. If you use iOS 11.3 or later on your iPhone, you might not need to enter a verification code. In some cases, your trusted phone number can be automatically verified in the background on your iPhone. Enter the telephone number as requested by the hint.


The article also describes other ways to verify with a trusted device or an Account Recovery Contact.


If you find you can’t sign in, reset your password, or receive verification codes, you can request account recovery ( How to use account recovery when you can’t reset your Apple ID password - Apple Support ) to regain access to your account. Account recovery might take a few days or longer, depending on the specific account information you can provide to verify your identity.


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Log into old I cloud

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