My Apple ID has been reset and works with everything but the App Store. The App Store has an email address that no longer exists so I cannot even add it with my other email addresses so that I can use the App Store. I need to purge the old address from the App Store.
iPhone 12 iOS 17
iPhone 12, iOS 17
So, after chatting with an apple assistant, I had to delete the apps as they were signed in on the old email address/ Apple ID. Then I reinstalled them using the correct email address/ Apple ID.
Thank you!
So, after chatting with an apple assistant, I had to delete the apps as they were signed in on the old email address/ Apple ID. Then I reinstalled them using the correct email address/ Apple ID.
Thank you!
U can also go to settings under ur name tap App Store and purchases tap on sign out then once it is signed out tap set up then alter the desired account
hope this helps
Open the app store app, click on your profile picture and delete the account that is logged in there. Log in with your desired account.
Thank you but this did not work.
When I had a password, it says this person cannot be found.
When I try to add that address back in settings, it says the address is no good. That is true and also my dilemma.
You said "reset" but in fact it sounds like you created a new Apple ID. You must re-download or update apps using the same account that was used to buy them originally unless you family share with yourself. If you are using a different account then you need to re-purchase the apps, which is what apparently worked for you. If you were entering the wrong account information, well, enter the correct information. ;-)
I have never heard of an error message saying a person cannot be found. If it was something else then we need to know the exact wording.
Thank you, but no cigar. I appreciate your time.
Incorrect Apple ID App Store
