iPhone 12 screen stopped working

My daughter's iPhone 12 stopped working this morning in the middle of sending a text message. I have restarted multiple times by using the volume up, down, hold power button, but it is still unresponsive. I have removed case and screen protector. I tried connecting to iTunes to check for a software update, but of course I can't "trust" the computer, because I can't click on the screen. Help!

iPhone 12

Posted on Dec 6, 2023 5:44 PM

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iPhone 12 screen stopped working

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