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Level 1

4 points

Unresponsive screen iPhone 11

My daughter broke the bottom of her screen. The screen is now completely unresponsive. It lights up but doesn’t respond to touch. I can’t get it to connect to iTunes because it is requiring me to unlock it to use usb accessory. I’m trying to create a backup. Anyone have a solution?

[Re-Titled by Moderator]

Posted on Jul 31, 2021 9:00 PM

Best reply

ckuan

Level 10

120,686 points

Posted on Jul 31, 2021 9:09 PM

The only solution is to get it repaired.

Use Get Support link at the top right of this page for options.

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Unresponsive screen iPhone 11

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