Touch Screen Unresponsive

Hi I have a couple of issues regarding my iPhone XS.


  1. The touch screen is unresponsive even after a forced restart
  2. Decided to replace my phone, but unable to backup my phone to itunes
  3. Because I have to unlock my phone to use accessories
  4. And I am unable to unlock my phone as my touchscreen is unresponsive


As I am replacing my phone, I would need to backup my phone and also factory reset it.


Is there a way around this?


Please advise.


Your help is greatly appreciated. Thank you


iPhone XS, iOS 13

Posted on May 9, 2020 11:53 PM

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Touch Screen Unresponsive

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