Mail Follow Up not working on Mac, iPhone, iPad

I have been using mail for a long time, and I am upset that the follow-up function is not working. I asked Apple support and the lady did not even understand what I was asking. She keeps telling me can you select follow up.

MacBook Air 13″, macOS 14.1

Posted on Dec 6, 2023 6:34 PM

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Question marked as Top-ranking reply

Posted on Mar 7, 2024 6:27 AM

Reply to, forward, or follow up on emails in Mail on Mac


Excerpt from above link


Get reminded to follow up on emails with no response

If you send a message and don’t receive a response in 3 days, the sent email automatically resurfaces to the top of your inbox to help you remember to follow up.

  • To ignore a follow-up suggestion, swipe right on the message in the message list.
  • To turn this feature on or off, choose Mail > Settings, click General, then select or deselect the checkbox next to “Enable message follow up suggestions.”


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3 replies
Question marked as Top-ranking reply

Mar 7, 2024 6:27 AM in response to Dutzen

Reply to, forward, or follow up on emails in Mail on Mac


Excerpt from above link


Get reminded to follow up on emails with no response

If you send a message and don’t receive a response in 3 days, the sent email automatically resurfaces to the top of your inbox to help you remember to follow up.

  • To ignore a follow-up suggestion, swipe right on the message in the message list.
  • To turn this feature on or off, choose Mail > Settings, click General, then select or deselect the checkbox next to “Enable message follow up suggestions.”


Dec 7, 2023 2:33 AM in response to sengseng

Perhaps this Article from Apple will supply the requested information on Follow Up and how it should work


Reply to, forward, or follow up on emails in Mail on Mac


Excerpt from above link


Get reminded to follow up on emails with no response

If you send a message and don’t receive a response in 3 days, the sent email automatically resurfaces to the top of your inbox to help you remember to follow up.

  • To ignore a follow-up suggestion, swipe right on the message in the message list.
  • To turn this feature on or off, choose Mail > Settings, click General, then select or deselect the checkbox next to “Enable message follow up suggestions.”


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Mail Follow Up not working on Mac, iPhone, iPad

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