my automatic ear detection is not working

i have tried turning my automatic ear detection on and off and for some reason no matter what the setting is on, this feature doesn’t work. i want my music to pause when i remove an airpod and it isn’t working

Posted on Dec 7, 2023 10:55 AM

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Dec 8, 2023 1:55 AM in response to soleil213

Try and restart or reset your AirPods to see if the issues are persisting


If your AirPods aren’t working right, try restarting them. 

Do one of the following:

  • AirPods (all generations) or AirPods Pro (all generations): Put the AirPods in their case, then close the lid for a minimum of 10 seconds.
  • AirPods Max: On the right headphone, press and hold the Digital Crown and the noise control button at the same time until the status light next to the charging port flashes amber (around 10 seconds), then immediately release the buttons.
  • Important: If you hold the buttons longer than around 10 seconds, AirPods Max return to factory settings.


Return AirPods to factory settings

If your AirPods aren’t working correctly after you restart them, you can return them to their factory settings. 

Do one of the following:

  • AirPods (all generations) or AirPods Pro (all generations): Put the AirPods in their case, close the lid, then wait 30 seconds. Open the lid, then press and hold the setup button on the back of the case for about 15 seconds, until the status light flashes amber, then white.
  • AirPods Max: On the right headphone, press and hold the Digital Crown and the noise control button at the same time until the status light next to the charging port changes from flashing amber to flashing white (around 15 seconds).


Hope this works for you!

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my automatic ear detection is not working

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