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Text saying Auto Scan Disabled

i keep getting text messages saying-͏


AUTO‍-Scan ⁠is still dis؜a‍bled. 4 EXTREM‍ELY harmful files corrupt your phone‍. Rem͏ove ⁤fil⁤es N؜OW⁠ hdwtpsv.com/JVnWoZGe


This is about 4th one I’ve received. I’ve ignored and not clicked on link. Assuming it’s a scam?

iPhone SE (3rd generation)

Posted on Dec 7, 2023 2:19 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 11, 2023 12:11 PM

I just chatted with Apple support and received this response: “Please ignore the message and do not click on the link. This message is not from Apple.” They told me to ignore and delete it.

6 replies

Dec 18, 2023 9:54 AM in response to tootiew

I’ve been blocking the number and then hitting Delete and Report Junk, but I still get 1,2, or 3 texts a day! My question is, if Apple knows about it because we report it as JUNK, why aren’t they doing anything about it? I’m sure there’s something that can be done by Apple to stop this annoyance. Seems to me they just don’t care.

Dec 17, 2023 2:57 PM in response to WilxSteve

OK, y'all...so I'll say...Gemoore37 is correct! Here below is my official clarification from Apple (with 3 examples of texts I received and sent to them from my Apple iPhone text messages--verbatim--just as they came to me--including their exact spacing, caps, & bold):


Text #1--

You kept

AUTOSCAN disabled?! Now 9

MALWARE files corrupt your

device. Remove now

***.com/nQB39XNA


Text #2--

2) More than *5* apps are

stillaccessing your private

data. Delete these

apps immediately ***.com/

RVkMDR4k


Text #3--

3) YOU turned Auto-Scan OFF on

your device! 3 Malicious files

have been found! Enable Auto-

Scan now ****.com/

Xqp9akJR


OK--under each text was also a message below from Apple: "The sender is not in your contact list. Report Junk"


So I don't know how to "report junk," other than just to delete the text message--that's usually good enough for me. But bc of this-here feed, I called Apple Support myself a couple of hours ago (800-275-2273). I spoke with Lalesha who said these are all "scam texts." Calling them @ 1:56 pm, had to wait about 15 minutes on hold, but was able to finish this business in appx 9 more minutes (24 min. total, but it was well-worth it) & I asked her everything I needed--or wanted--to know at this point (at least until scammers find another trick to get us to link to them). By the way, the support rep was very patient and quite clear with me about this. So now you know what I know.


Then she emailed me a link (sorry, folks...that's what she sent me) of an article from Apple on how to block these messages that are "phishing" links, and she commended me on my being suspicious of them instead of acting on what the "texters" wanted me to do.


Here is one of those articles she linked me to on the Apple website (you'll have to trust me on this link, or just call them yourself):

Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support


So I'm convinced that I did right, & not what scammers wanted/expected me to do. Thank you all for us all joining together to find the truth. Wish we could back-scam those danged monkeys, but now we all know how protect ourselves. Thank you, Gemorre37!


-Stephen


[Personal Information Edited by Moderator]

Text saying Auto Scan Disabled

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