After using my new iPhone 14 the activation lock to owner appear and when enter my Apple ID and password it’s incorrect

The software updated and cannot unlock the activation lock is that means the device I buy used from previous owner or iCloud?

iPhone 14, iOS 17

Posted on Dec 9, 2023 12:26 AM

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Question marked as Top-ranking reply

Posted on Dec 9, 2023 12:30 AM

If you are the owner or the owner has shared all information with you then to open Activation Lock:- If it is Activation locked, read here --> Turn off Activation Lock - Apple Support Activation Lock for iPhone, iPad, and iPod touch - Apple Support


Learn how to remove a device from a previous owner's account.


If you are not the owner and do not have the Apple ID and Password then there is no way that you can get into this iPhone unless the original owner shares the Apple ID and password with you. If you are lucky you can get into this iPhone if they (owner) accidentally remove the device from their Apple ID.




1 reply
Question marked as Top-ranking reply

Dec 9, 2023 12:30 AM in response to raniarania510

If you are the owner or the owner has shared all information with you then to open Activation Lock:- If it is Activation locked, read here --> Turn off Activation Lock - Apple Support Activation Lock for iPhone, iPad, and iPod touch - Apple Support


Learn how to remove a device from a previous owner's account.


If you are not the owner and do not have the Apple ID and Password then there is no way that you can get into this iPhone unless the original owner shares the Apple ID and password with you. If you are lucky you can get into this iPhone if they (owner) accidentally remove the device from their Apple ID.




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After using my new iPhone 14 the activation lock to owner appear and when enter my Apple ID and password it’s incorrect

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