iPhone 13 will not update past 16.2.

My son's iPhone 13 shows an iOS update is available but when I go to <General>/<Software Update>, the phone screen shows "iOS 16.2" iOS is up to date.

iPhone 13 Pro Max, iOS 17

Posted on Dec 9, 2023 8:30 AM

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Question marked as Top-ranking reply

Posted on Dec 9, 2023 8:35 AM

If this is your personal device then you can update your device with the current iOS

Know how to...



If this is your corporate iPhone, it is important to reach out to the system administrator of your corporate. They will be able to assist you with any issues or concerns related to your device.


However, if it is your personal device, there are a few things to consider. Firstly, check if you have any profiles installed by your corporate, organization, enterprise, or school management. These profiles are typically used to manage certain settings or restrictions on your device.


If you do have a profile installed, and you no longer wish to keep it, you can follow the steps provided by Apple to remove configuration profiles on your iPhone. By doing so, you will eliminate the profile and its associated settings from your device. Install or remove configuration profiles on iPhone - Apple ...


In case you need further guidance or encounter any difficulties during the process, it is recommended to contact the system administrator of the organization that provided the profile to you. They will be able to assist you in removing the profile or addressing any concerns you may have.


1 reply
Question marked as Top-ranking reply

Dec 9, 2023 8:35 AM in response to FromAndroidToApple

If this is your personal device then you can update your device with the current iOS

Know how to...



If this is your corporate iPhone, it is important to reach out to the system administrator of your corporate. They will be able to assist you with any issues or concerns related to your device.


However, if it is your personal device, there are a few things to consider. Firstly, check if you have any profiles installed by your corporate, organization, enterprise, or school management. These profiles are typically used to manage certain settings or restrictions on your device.


If you do have a profile installed, and you no longer wish to keep it, you can follow the steps provided by Apple to remove configuration profiles on your iPhone. By doing so, you will eliminate the profile and its associated settings from your device. Install or remove configuration profiles on iPhone - Apple ...


In case you need further guidance or encounter any difficulties during the process, it is recommended to contact the system administrator of the organization that provided the profile to you. They will be able to assist you in removing the profile or addressing any concerns you may have.


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iPhone 13 will not update past 16.2.

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