Macbook Pro

I have a macbook pro which was really slow so I deleted/wiped it using disk utility.


Now when I boot into recovery mode and select the option to reinstall macOS Sierra it says something like server could not be found.


I have check a few things advised like Internet connection, date and time settings etc but nothing seems to work.


Is there a fix around this.


I have another Macbook and a desktop Mac if that helps?

Mac Pro (2019)

Posted on Dec 10, 2023 12:23 AM

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Posted on Dec 10, 2023 6:57 AM

If you erased your disk, including your Apple-ID, then the Mac App Store can not send you a 'purchased' copy of MacOS, customized with your Apple-ID.


You will need to install the original 'shipped-in-the-box' version, get that working, then upgrade.

initiate recovery with these keys:


Shift-Option-Command-R: When you press and hold these four keys at startup, macOS Recovery might offer the macOS that came with your Mac, or the closest version still available. 


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Question marked as Top-ranking reply

Dec 10, 2023 6:57 AM in response to Irish_Ram

If you erased your disk, including your Apple-ID, then the Mac App Store can not send you a 'purchased' copy of MacOS, customized with your Apple-ID.


You will need to install the original 'shipped-in-the-box' version, get that working, then upgrade.

initiate recovery with these keys:


Shift-Option-Command-R: When you press and hold these four keys at startup, macOS Recovery might offer the macOS that came with your Mac, or the closest version still available. 


Dec 12, 2023 1:40 AM in response to Irish_Ram

Irish_Ram wrote:

No I have none of these. I do have another Macbook and MacDesktop so wondered if I could use them to recover this somehow


You could try preparing an external startup drive on one of the working Macs – either by cloning its startup drive, or by doing a clean install of macOS.


But there needs to be some version of macOS that both the dead Mac, and the working one, have in common; if the versions of macOS that the dead Mac needs are too old for the working Mac to run, the working Mac will not have them and will not allow you to install them.


You say that the dead Mac is "is a MacBook Pro 13” 2016-2019 but think I bought it around 2017". A 2016 MBP can run anything between Sierra (some need at least 10.12.1) and Monterey. A 2017 MBP can run anything between Sierra (10.12.5) and Ventura. Those are the "brackets" that you are going to need to be able to hit with one of your working Macs if you want to prepare a bootable external HDD/SSD on one of them; a bootable drive you could then use to help recover the dead Mac.


How to download and install macOS - Apple Support


Dec 12, 2023 7:40 AM in response to Irish_Ram

Macs after 2015 have USB-3/ThunderBolt ports, which can allow you to connect a slightly more modern Mac using a ThunderBolt cable, and treat the 2017 MacBook Pro as an 'external drive' on your iMac.


what exact model-year is that iMac?


Transfer files between two Mac computers using target disk mode - Apple Support


It turns out that if the iMac can run an appropriate version of MacOS, you could use Target Disk Mode to perform the install running the Installer on the iMac, and using the MacBook Pro as a drive.

Dec 11, 2023 8:15 AM in response to Irish_Ram

MacOS Base System is the stripped-down tiny system that runs Recovery mode, and is often seen inside an incoming Installer image. Size 1.29 GB suggest that is the Internet recovery system in your Mac's ROM. Type disk image confirms that.


Exactly what model-year and screen size is your MacBook Pro, or the model number silkscreened on the bottom?

Dec 11, 2023 1:23 AM in response to Grant Bennet-Alder

Thanks,


Have tried what you said and it boots into Internet Recovery mode after connecting to my WIFI.


Then I just get the same options of:


  • Restore From Time Machine Backup - Does not find any
  • Reinstall macOS - it is High Sierra but after a minute says - recovery server could not be contacted and checked my WIFI is working
  • Get Help Online - just repeats all the options available
  • Disk Utility - shows my Internal Mac HD and an Update disk and both wiped. Also shows Disk Images - OS X Base System which is 1.29gb


Dec 12, 2023 1:45 AM in response to Irish_Ram

Irish_Ram wrote:

So the Macbook Pro is pretty much brand new and is a 15” screen


P.S. – If this MacBook Pro is so new that it has an Apple Silicon chip, you might not be able to use it to prepare a working startup drive for the dead MacBook Pro. Even if there is a version of macOS that both can run, doing an installation on an Apple Silicon MBP would probably install an Apple-Silicon-only version of the OS.

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