macbook pro not charging

My new MacBook Pro not charging just 96% .

MacBook Pro (M2 Max, 2023)

Posted on Dec 10, 2023 7:44 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 10, 2023 10:39 AM

htar180 wrote:

My new MacBook Pro not charging just 96% .


new issue, old issue, what changed...


Have you used for couple weeks/month and compare your results...(?)


The rule of thumb—if you are near the mains leave it plugged in, if you need the portability then run on the battery only—this is how you optimize your battery charging and extend the working life of your battery by reducing the cycle count.


Determine battery cycle count for Mac notebooks

Determine battery cycle count for Mac laptops - Apple Support


About BHM battery health management:


M1/M2/M3 SoC

About battery health management in Mac notebooks - Apple Support



If you think you have an issue— then return while you can


you have a limited 14 days for an exchange or refund for any reason—see Returns & Refunds Order status

Only items that have been purchased directly from Apple, either online or at an Apple Retail Store


Returns & Refunds - Shopping Help - Apple



Call Customer Support (800) MY–APPLE (800–692–7753)


Outside the USA—Contact Apple for support and service by phone

See a list of Apple phone numbers around the world.

Contact Apple for support and service - Apple Support






1 reply
Question marked as Top-ranking reply

Dec 10, 2023 10:39 AM in response to htar180

htar180 wrote:

My new MacBook Pro not charging just 96% .


new issue, old issue, what changed...


Have you used for couple weeks/month and compare your results...(?)


The rule of thumb—if you are near the mains leave it plugged in, if you need the portability then run on the battery only—this is how you optimize your battery charging and extend the working life of your battery by reducing the cycle count.


Determine battery cycle count for Mac notebooks

Determine battery cycle count for Mac laptops - Apple Support


About BHM battery health management:


M1/M2/M3 SoC

About battery health management in Mac notebooks - Apple Support



If you think you have an issue— then return while you can


you have a limited 14 days for an exchange or refund for any reason—see Returns & Refunds Order status

Only items that have been purchased directly from Apple, either online or at an Apple Retail Store


Returns & Refunds - Shopping Help - Apple



Call Customer Support (800) MY–APPLE (800–692–7753)


Outside the USA—Contact Apple for support and service by phone

See a list of Apple phone numbers around the world.

Contact Apple for support and service - Apple Support






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macbook pro not charging

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