Subscribed on iOS app, how to use webpage?

Subscribed to Paramount Plus through the iOS app. TV OS app is working fine after using "Restore Purchases". However, how do I sign in and use this subscription on the webpage, or the Mac OS TV app? Both the webpage and the Mac OS app ask for a password, which is not saved on Safari for some reason (I'm assuming, if there is a password, it is saved somewhere else in the iOS universe?

Mac mini, macOS 14.1

Posted on Dec 10, 2023 8:22 AM

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8 replies

Dec 10, 2023 11:49 AM in response to Paul Duke1

Paul Duke1 wrote:

Thanks for the comment. In the world of this app, "managing" the subscription is different from "make a subscription made on iOS work on your computer". So, alas, the question answered at that link doesn't help in this case.


Mentions using their app to get a code for the sign-in:

https://help.paramountplus.com/s/article/PD-I-m-an-existing-subscriber-How-can-I-watch-Paramount-on-my-connected-device



Or… Ask Paramount+ Support: paramountplus.com/contactus


PS: I've requested this thread be moved to the App Store community.

Dec 10, 2023 10:45 AM in response to Paul Duke1

Thank you for the clarification. Keep in mind that a Mac's OS is completely different from the iOS used in iPhones and iMacs. This means that you will have do download the Mac version of the app. However, many apps will then require you to reregister it on the Mac to use it there. Some vendors will charge you for the second download. It's best to address this question directly to the vendor. I hope this is helpful.

Dec 10, 2023 11:05 AM in response to Ronasara

Thanks again. After fiddling for 20 minutes and restarting the computer a few times, my conclusion is that Apple intends for one to use one's subscriptions in the TV app (on Mac OS, I'm talking about) but that there is still some static about the TV app recognizing that you have subscriptions. I signed in and out of my Apple ID on the TV app a few times but it makes no difference. The TV app still wants me to sign up for a new subscription, even though my Paramount subscription is listed in my Apple ID account. Oh well, no biggie, I'll just watch on iPad. It's not worth my time to solve what seems clearly to be an Apple/Paramount conmunication issue.

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Subscribed on iOS app, how to use webpage?

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