I can’t access the App Store due to the email address that I haven’t used for years and have no way of accessing it or using it. I have changed my Apple ID to a new email address and this has always been fine don’t know why this has changed and why it has gone back to an original email address can’t update apps. Can anyone help? It is not accepting my new Apple ID I now have on my iPhone 12
iPhone 12, iOS 17
An app is forever tied to the Apple ID that acquired it -
An App Store app is forever tied to the Apple ID used to acquire it (paid or free). The Apple ID is encoded into the licensed copy that is downloaded. It is in the copy's DNA. That is the only Apple ID that can redownload or update the app. If you cannot reclaim the old Apple ID, you will need to reacquire the app with your new Apple ID. That means repurchasing paid apps.
M1 Mac mini, macOS 14.1.2; Watch, series 7 GPS/cellular, watchOS 10.1.1; iPad Pro 2nd Gen, iPadOS 17.1.2; iPhone 12 Pro, iOS 17.1.2; TV 4th Gen, tvOS 17; HomePods, audioOS 17.1.1 and Airport Express w/ Airplay 2
An app is forever tied to the Apple ID that acquired it -
An App Store app is forever tied to the Apple ID used to acquire it (paid or free). The Apple ID is encoded into the licensed copy that is downloaded. It is in the copy's DNA. That is the only Apple ID that can redownload or update the app. If you cannot reclaim the old Apple ID, you will need to reacquire the app with your new Apple ID. That means repurchasing paid apps.
M1 Mac mini, macOS 14.1.2; Watch, series 7 GPS/cellular, watchOS 10.1.1; iPad Pro 2nd Gen, iPadOS 17.1.2; iPhone 12 Pro, iOS 17.1.2; TV 4th Gen, tvOS 17; HomePods, audioOS 17.1.1 and Airport Express w/ Airplay 2
It sounds like you didn't change your email address correctly and instead created a whole new Apple account. In that case what was posted earlier applies since you are using a different account. For future reference do it this way --> Change your Apple ID - Apple Support
Accessing my App Store
