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Sharing an AirTag, but no location found for others

I got a new AirTag that works fine on my phone, but when I shared it with other people it says “no location found” on their FindMy app.


everyone has updated iPhone software and no other issues with the FindMy apps before.

iPhone 6

Posted on Dec 10, 2023 6:20 PM

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Question marked as Top-ranking reply

Posted on Dec 12, 2023 12:52 AM

Same issue on iOS 17.2

3 replies

Dec 13, 2023 3:55 PM in response to chch83

This issue is posted all over the web (I found it because I am having the same problem). Multiple users have contacted Apple Support and some have reportedly gone to the "Genius" Bar and it has been confirmed but no one can figure it out. It has been CLAIMED the issue has been reported to Apple. It only seems to happen to NEW AirTag shares recently (IOS 17.?) added. EXISTING working shared AirTags continue to work unless it is removed and readded, then it fails as well. I spent about an hour on the phone with Apple doing every silly thing they asked but nothing fixed it.

Sharing an AirTag, but no location found for others

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