Possible to backup iPad to iTunes with unresponsive display?

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Possible to backup iPad to iTunes with unresponsive display?

I would like to backup my iPad via the iTunes app on PC before I send it in for repairs or getting a replacement as i can't do it via the iPad itself due to not working touchscreen (The unresponsive touchscreen is probably a hardware issue as a soft reset does not fix the problem), but since i cannot unlock it, when i connect it to my PC the iPad doesn't show up in the iTunes app. Is there any other way i can backup my iPad? Thanks in advance.

[Re-Titled by Moderator]

iPad, iPadOS 17

Posted on Dec 11, 2023 6:02 AM

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Answer 1

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LotusPilot

Level 10

319,657 points

Dec 11, 2023 3:39 PM in response to softerhaze

Unless you are able to restart your iPad to a running state - and successfully enter your Passcode - you'll not be able to recover any locally stored data from your iPad.

iPadOS uses an encrypted filesystem. Successful entry of your iPad Passcode unlocks the Secure Enclave (this being your iPad's security chip) within which the only copy of the encryption keys - that are required to access and decrypt your data - are stored.

Unless you have a pre-existing backup of your locally stored data, anything stored on your inoperable iPad will remain beyond reach. However, any data that has been synchronised with iCloud may still be accessible from iCloud itself:

https://icloud.com

If you value your data, always keep a backup.

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Possible to backup iPad to iTunes with unresponsive display?

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