I got my screen fixed because it was broken now it’s saying unknown part how do I fix the problem

I went to a phone store in Boynton Beach mall today and got my screen fixed because it was broken. Once it was fixed it said in settings that it was an unknown part. Now the phone is running slower than normal and I can’t seem to fix the issue. Help please

Posted on Dec 12, 2023 5:28 PM

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Posted on Dec 12, 2023 5:32 PM

You probably don't.


You can try making an appointment at the Genius Bar of your local Apple Store or taking it to an authorized service provider and see if they will do the repair correctly with the right parts.


Don't be surprised if they refuse to service it at all.

Technically, you have forfeited all rights to service or support from Apple because it was tampered with by an unauthorized service provider and non-Apple approved parts were installed.

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Question marked as Top-ranking reply

Dec 12, 2023 5:32 PM in response to pervess

You probably don't.


You can try making an appointment at the Genius Bar of your local Apple Store or taking it to an authorized service provider and see if they will do the repair correctly with the right parts.


Don't be surprised if they refuse to service it at all.

Technically, you have forfeited all rights to service or support from Apple because it was tampered with by an unauthorized service provider and non-Apple approved parts were installed.

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I got my screen fixed because it was broken now it’s saying unknown part how do I fix the problem

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