I can't log into my iCloud account

Hi my name is alex and I can't loggin my old account.Theres the ****

and passeword ****

Can you help me log-in please


[Edited by Moderator]

iPhone 12

Posted on Dec 12, 2023 6:43 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 13, 2023 6:55 AM

Can you tell us what it says exactly when you try?


If you can't connect or sign in to iCloud or your account, Apple has a list of things you can try in the document If you can't connect or sign in to iCloud - Apple Support


Is the iCloud server working? --> Apple - Support - System Status


If you are using a VPN, try turning it off and see if you can then log in. E.g., AppStore - Apple Community


If an item is greyed out or restricted, see this support article —> Use Screen Time on your iPhone, iPad, or iPod touch - Apple Support


For more assistance try the iCloud Support web site --> iCloud - Official Apple Support


If you still have problems try official Apple Support. Click here --> Choose your country or region - Official Apple Support Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service --> "See a list of Apple phone numbers around the world."

Click here --> Contact Apple for support and service - Apple Support


2 replies
Question marked as Top-ranking reply

Dec 13, 2023 6:55 AM in response to Alextchouk

Can you tell us what it says exactly when you try?


If you can't connect or sign in to iCloud or your account, Apple has a list of things you can try in the document If you can't connect or sign in to iCloud - Apple Support


Is the iCloud server working? --> Apple - Support - System Status


If you are using a VPN, try turning it off and see if you can then log in. E.g., AppStore - Apple Community


If an item is greyed out or restricted, see this support article —> Use Screen Time on your iPhone, iPad, or iPod touch - Apple Support


For more assistance try the iCloud Support web site --> iCloud - Official Apple Support


If you still have problems try official Apple Support. Click here --> Choose your country or region - Official Apple Support Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service --> "See a list of Apple phone numbers around the world."

Click here --> Contact Apple for support and service - Apple Support


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I can't log into my iCloud account

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