My MacBook Pro is constantly re-downloading email

My Mack book pro constantly re-download emails. While this happens download emails disappear and I can’t access them until it’s done. He can take minutes to hours.

MacBook Pro 15″, macOS 11.7

Posted on Dec 12, 2023 10:45 PM

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Question marked as Top-ranking reply

Posted on Dec 17, 2023 9:59 PM

bskelton wrote:

My Mack book pro constantly re-download emails. While this happens download emails disappear and I can’t access them until it’s done. He can take minutes to hours.



For problem accounts the go to way to sort things out is to delete the account(s) from the Mail.app, then add it back.

Remove email accounts in Mail on Mac

Remove email accounts in Mail on Mac - Apple Support


Add email accounts in Mail on Mac - Apple Support

Add email accounts in Mail on Mac - Apple Support


Note—

IMAP accounts stay on the server, so no local loss, when you re-sync

POP accounts download and remove from the server—therefor save your inbox/sent box if you want them

“On My Mac" is just that, local folders you created and moved mail into. So no loss



1 reply
Question marked as Top-ranking reply

Dec 17, 2023 9:59 PM in response to bskelton

bskelton wrote:

My Mack book pro constantly re-download emails. While this happens download emails disappear and I can’t access them until it’s done. He can take minutes to hours.



For problem accounts the go to way to sort things out is to delete the account(s) from the Mail.app, then add it back.

Remove email accounts in Mail on Mac

Remove email accounts in Mail on Mac - Apple Support


Add email accounts in Mail on Mac - Apple Support

Add email accounts in Mail on Mac - Apple Support


Note—

IMAP accounts stay on the server, so no local loss, when you re-sync

POP accounts download and remove from the server—therefor save your inbox/sent box if you want them

“On My Mac" is just that, local folders you created and moved mail into. So no loss



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My MacBook Pro is constantly re-downloading email

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