Apple Watch iOS 10.2 Issue - No Data or SMS/TXT with Cellular/LTE (Wi-Fi OFF)
After updating my Apple Watch Series 4 to iOS 10.2 DATA/SMS does not work on LTE/Cellular, however, it can receive incoming and outgoing phone calls. DATA/SMS only works when Wi-Fi is turned ON and connected to my iPhone 13 Pro (on iOS 17.2).
Once the cellular plan was added back to the Apple watch:
I turned off WI-FI on apple watch.
Turned off the iPhone.
Restarted the apple watch.
Did a test of outgoing and incoming phone calls (that works)
Did a few tests of outgoing and incoming text/sms messages (that didn't work)
Tried to connect apps like Spotify/Maps and got network connection error and would not pull up data
I've also done a reset of the apple watch and also went to settings > general > reset > erase all settings. I also un-paired it with my iPhone and paired it again, then went through the steps of adding the cellular plan back on the watch. This also didn't work, same results I can receive/send phone calls but no data/sms/txt when only connected via cellular/lte.
So I'm not sure if this is a bug on iOS 10.2 for Apple watch as the watch was working on cellular data just fine without wifi or being connected to the phone.
I've tried to troubleshoot this with my provider Visible several times and they are telling me that since the normal troubleshooting methods are not working; the issue could be that my iPhone 13 Pro is on a physical sim card and that I need to switch to an eSIM as the phone and watch share the same simcard.
I don't think that is the case, because I've always had the physical simcard on the phone and they were able to connect my cellular plan for the watch before and it worked until the update to the 10.2 iOS on the watch.
Anyone else can provide me with some help or maybe experiencing this? Here are some screenshots of my watch.
Apple Watch Series 4