"Syncing Paused" in iMessages

Since i updated my iphone 15 pro max to 17.2, I have a message that says "syncing paused" at the bottom of my imessage screen. Forcing it to sync doesn't fix it. I see others are having the same issue.

iPhone 15 Pro Max

Posted on Dec 13, 2023 7:33 PM

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Question marked as Top-ranking reply

Posted on Jan 23, 2024 9:57 AM

All, understand the frustration. As before, mine was not simply fixed by installing 17.3. My recommendation is to install 17.3, then do the following on a device by device basis, but wait until it finishes on one before starting another. Example:


1.) install 17.3 on iPhone

2.) reboot iPhone after install

3.) Settings > iCloud > Show All Apps > Messages in Cloud > Sync Now

4.) Let it finish. It’s going to take awhile.


Then do the same with other devices having the issue. One by one. Let the sync finish before starting the next one.

105 replies

Jan 18, 2024 7:04 PM in response to Sterlssss

I wasn't able to get any help out of Apple Support when I went to them w/ this problem. They just told me to contact my carrier ultimately. I don't think they realize how widespread this problem is for folks.

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"Syncing Paused" in iMessages

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