phone keep saying no sim then sos

I can't call text or receive calls my phone kept going from 5g to no sim to sos mode when I go into setting it keep showing I was log out of Apple ID then when I try to add my new number to it no code is being sent to my phone because is say no sim.

iPhone 13 Pro Max, iOS 17

Posted on Dec 14, 2023 1:12 AM

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Question marked as Top-ranking reply

Posted on Dec 14, 2023 2:30 AM

Did you already have a look at theses troubleshooting tips?


...

  1. Make sure that you have an active plan with your wireless carrier. 
  2. Restart your iPhone or iPad.
  3. Check for a carrier settings update. Go to Settings > General > About. If an update is available, you'll see a prompt to select OK or Update.
  4. If your device has an eSIM, contact your carrier.
  5. If your device has a physical SIM card, remove your iPhone SIM card or iPad SIM card from the SIM card tray and then put the SIM card back. Make sure that the SIM tray closes completely and isn’t loose. If you use a SIM tray from a different model iPhone, iPad, or from another phone manufacturer, it might not fit properly.
  6. If your device has a physical SIM card and you've completed the previous step, try using another SIM card. If you don't have one, go to your carrier's retail store and ask them to test with another SIM card. You might need to replace your SIM card.


If you still see an alert about your SIM card, contact Apple support.


Learn what to do if you see a SIM not supported alert.


...

copied from: If you see 'invalid SIM' or 'no SIM' on your iPhone or iPad - Apple Support


Did you try to switch back to 4G in the settings for Cellular?

1 reply
Question marked as Top-ranking reply

Dec 14, 2023 2:30 AM in response to TyTy2x

Did you already have a look at theses troubleshooting tips?


...

  1. Make sure that you have an active plan with your wireless carrier. 
  2. Restart your iPhone or iPad.
  3. Check for a carrier settings update. Go to Settings > General > About. If an update is available, you'll see a prompt to select OK or Update.
  4. If your device has an eSIM, contact your carrier.
  5. If your device has a physical SIM card, remove your iPhone SIM card or iPad SIM card from the SIM card tray and then put the SIM card back. Make sure that the SIM tray closes completely and isn’t loose. If you use a SIM tray from a different model iPhone, iPad, or from another phone manufacturer, it might not fit properly.
  6. If your device has a physical SIM card and you've completed the previous step, try using another SIM card. If you don't have one, go to your carrier's retail store and ask them to test with another SIM card. You might need to replace your SIM card.


If you still see an alert about your SIM card, contact Apple support.


Learn what to do if you see a SIM not supported alert.


...

copied from: If you see 'invalid SIM' or 'no SIM' on your iPhone or iPad - Apple Support


Did you try to switch back to 4G in the settings for Cellular?

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phone keep saying no sim then sos

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